Return & Refund Policy
Thank you for shopping with us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 10 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- You must provide proof of purchase or order ID.
Non-Returnable Items
- Used or damaged products
- Custom or personalized items
- Items returned after the return period
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
If your return is approved, your refund will be processed to your original payment method within 5-7 business days.
Shipping
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Important Note
Since crystals are natural products, slight variations in color, shape, or size may occur.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Email:vibratingcrystals24@gmail.com
Phone: (+91) 7014409001
